IESCO Introduces New Billing System for Electricity Users

July 11, 2024Zayn0

Islamabad Electric Supply Company has announced the ‘Pro-rata’ billing system, which will ensure 100% accuracy in meter readings for customer convenience. As per an Islamabad Electric Supply Company spokesperson, this Pro-rata system charges consumers over a 30-31-day cycle to continuously monitor and guarantee accurate reading meters. Here are all the details of this news.

Advantages of Pro-rata Billing System

The Pro-rata billing system directly benefits consumers. Due to the low consumption of electricity during the winter season, the number of protected consumers increases and in summer it decreases due to higher consumption. This system correlates meter readings with days of the month so that the customer is charged fairly and precisely.

Eid-ul-Adha Holidays – Adjustments

The spokesperson also pointed out that it was because of the Eid-ul-Adha holidays, it effected a batch whose billing started from June 24. However, according to him, adjustments were made to make sure it covered less than 30 days to avoid customer inconvenience.

Assurance to Public Inconvenience

The implementation of the pro-rata billing system is the attempt made by IESCO to provide accurate, convenient billing to customers. IESCO is striving hard to make improvements in services by continual monitoring of meter readings and its adjustments to improve customer experience altogether.

Positive Feedback and Customer Satisfaction

The IESCO consumers appreciate the steps being taken for a pro-rata billing system. Most of the consumers will be very much satisfied with their correct and equitable bills, for these lay down a charging system according to the electricity consumed during the billing cycle only. This would enhance faith and credibility among consumers concerning the company.

Transparency and Accountability

IESCO has been touting the concerns over transparency and accountability on the part of the proponents of the Pro-rata billing system in its implementation. This means the periodic engagement of the firm with customers in explanation as changes and adjustments affect billing processes to ensure that they remain updated and are clear about their electricity consumption charge.

Conclusion

The implementation of the Pro-rata billing system by IESCO is a positive step towards ensuring 100% accurate meter readings and providing fair billing to customers. This system not only benefits consumers during peak consumption periods but also addresses any disruptions caused by holiday schedules.

Zayn

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